CartoVibe Privacy Policy
At CartoVibe, we are dedicated to enhancing mobile fun and engagement through innovative cartography solutions, including interactive mobile maps, gamified engagement solutions, location-based content, and augmented reality experiences. Your privacy is paramount to us. This Privacy Policy outlines how your personal data is collected, used, processed, and protected when you interact with our online platform and use our services.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Data You Provide: This includes information you voluntarily provide when you register for an account, participate in gamified experiences, submit location-based content, or contact us. This may include your name, email address, demographic information, and any other data you choose to share.
- Location Data: Given the nature of our services (interactive maps, location-based content, augmented reality), we may collect precise or approximate location information from your mobile device when enabled by you. This data is crucial for delivering relevant geographic experiences and services.
- Usage Data: We automatically collect information on how our services are accessed and used. This Usage Data may include your device's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Device Information: We may collect information about the device you use to access our services, including hardware model, operating system and version, unique device identifiers, and mobile network information.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
2. How We Use Your Information
CartoVibe uses the collected data for various purposes, primarily to deliver our core services and enhance your experience:
- To provide and maintain our service, including monitoring the usage of our service.
- To personalize your experience, for example, by providing tailored interactive maps and location-based content.
- To manage your account and registration as a user of the service.
- To improve our services, develop new features, and understand how users interact with our platform.
- To communicate with you, including sending you service updates, security alerts, and support messages.
- To detect, prevent, and address technical issues and ensure the security of our services.
- To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information.
3. Sharing Your Information
We may share your information in the following situations:
- With Service Providers: We may share your personal information with third-party service providers to monitor and analyze the use of our service, to contact you, or for payment processing.
- For Business Transfers: If CartoVibe is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
- For Legal Obligations: We may disclose your personal data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of CartoVibe, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Your Data Protection Rights
Depending on your location and applicable law, you may have the following data protection rights:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. Please contact us using the details below if you wish to exercise any of these rights.
5. Security of Your Personal Data
The security of your personal data is important to us. We strive to use commercially acceptable means to protect your personal data. However, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we endeavor to use appropriate safeguards, we cannot guarantee its absolute security.
6. Links to Other Websites
Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children's Privacy
Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- CartoVibe
- Makana Nu, Южная Африка
- Phone: +27 72 345 6789